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- Decide the appropriate section / subsection for your FAQ and go to its confluence page
- Click on the button in right side that says "Add <Section_Name> FAQ Article"
- This is where the page will actually be created as a child
- Chose the name for your FAQ: "FAQ - <Your FAQ Question or Name>"
- Add appropriate labels. For instance:
- kb-troubleshooting-article
- kb-troubleshooting-article/<section1>
- kb-troubleshooting-article/<section1>/<subsection1>
- kb-troubleshooting-article/<section1>/<subsection1>/<subsubsection1>
- kb-troubleshooting-article/<section1>/<subsection2>
- kb-troubleshooting-article/<section2>
- kb-troubleshooting-article/<section2>/<subsection3>
- The idea is to add the sections and subsections relevant to a specific topics, so it appears on all relevant sections.
- The FAQ will be child only of one section or subsection or subsubsection, but it will appear in the searches of all sections' labels that are present
- Write the FAQ question and solution according to the offered format
FAQ Section / Subsection / Subsubsection
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