FAQ Entry

Decide the appropriate section / subsection for your FAQ and go to its confluence page
Click on the button in right side that says "Add <Section_Name> FAQ Article"
- This is where the page will actually be created as a child
Chose the name for your FAQ: "FAQ - <Your FAQ Question or Name>"
Add appropriate labels. For instance:
- kb-troubleshooting-article
- kb-troubleshooting-article/<section1>
- kb-troubleshooting-article/<section1>/<subsection1>
- kb-troubleshooting-article/<section1>/<subsection1>/<subsubsection1>
- kb-troubleshooting-article/<section1>/<subsection2>
- kb-troubleshooting-article/<section2>
- kb-troubleshooting-article/<section2>/<subsection3>
The idea is to add the sections and subsections relevant to a specific topics, so it appears on all relevant sections.
- The FAQ will be child only of one section or subsection or subsubsection, but it will appear in the searches of all sections' labels that are present
Write the FAQ question and solution according to the offered format

FAQ Section / Subsection / Subsubsection

To create a new Section / Subsection / Subsubsection simply create a new confluence page at the right place and copy the content of a similar depth existing element
Edit the "Initial Contributor" to your name
Edit the "Create from Template" macro to have the name of your entry and make sure it uses the "Troubleshooting Article" template
Edit the "Content Report Table" Macro and change the "Label(s)" entry to use the appropriate one for your element